Who we are
Nature Deva is a very small Australian business, making organic handmade products in small batches to ensure freshness.
Our website address is: https://www.naturedeva.com.au.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Since April 2018 we have started to use Mail Chimp to ask if you would like to subscribe to our newsletter for news and offers. To find out more about their privacy policy please see https://mailchimp.com/legal/privacy/ . All email addresses collected prior to this are kept completely confidentially.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We don’t share your data with ANYONE. The only data we keep, is your email address and order details. We keep your email address to send you newsletters and offers. However if you like us on facebook or use facebook may track you so please look at their own privacy policy .
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Comments on the website can be seen by other users. If you wish to communicate privately with us please contact us via email or telephone. If you pay for an order via paypal, then obviously paypal with have information on you but they have excellent security systems in place. All your bank account and bank card details are securely kept by paypal and we don’t have or want access to these details.
Your contact information
We keep this if you have logged on, just so that we can send you offers and newsletters.
Additional information
How we protect your data
We use Wordfence, WordPress Security, and Askimet protection services. We also use various virus protection services. Order payments are made through Paypal (please see their security policies) and direct deposit. This means that we never have (or want) access to any of you credit card details etc .
What data breach procedures we have in place
We use Wordfence, WordPress Security, and Askimet protection services. In the case of a data breach (which is unlikely we are a very small business, with only one PC and one small office, which is not linked to a network of computers unlike larger organisations) we will notify you immediately if your contact details have been accessed. As we do not have any credit card details etc on our site, the risk of data breach is minimal.
What third parties we receive data from
If you pay for an order via paypal, we get your name, a transaction number, and the paid invoice details. All your bank account and bank card details are securely kept by paypal and we don’t have or want access to these details.
What automated decision making and/or profiling we do with user data
None
Industry regulatory disclosure requirements
In Australia, ingredients in hand made beauty products and soaps are regulated as industrial chemicals by NICNAS.
Makers of all homemade beauty products and soap makers and/or importers must comply with NICNAS requirements, as set out in the Industrial Chemicals (Notification and Assessment) Act 1989 (ICNA Act). see www.nicnas.gov.au/cosmetics-and-soaps/soaps-and-soap-making for more details. We ensure we always comply with NICNAS.
We are also bound by labeling regulations as set out by the ACCC. Please check out the following links for more details on these regulations below. https://www.accc.gov.au/speech/cosmetic-compliance-and-safety-and-the-australian-consumer-law
For the purposes of product liability insurance we must adhere to strict standards of hygiene and practice. We also go above and beyond Australian standards of practice by following the European Good Manufacturing Practices for Cosmetics please see this link for details.
https://www.ecomundo.eu/en/blog/gmp-cosmetics-good-manufacturing-practice
Our Organic Ingredients
We source our ingredients from Certified Organic producers. These ingredients s are unsurpassed in their quality and aromatic vibrancy.
All Certified Organic produce (inc. essential oils) are grown and processed without the use of synthetic chemicals, fertilisers, or GMOs with a focus on environmentally sustainable practices through soil and land health, and balanced eco-systems.
Nature Deva’s quality management system enables us to guarantee our oils’ purity and authenticity, by way of our fully traceable supply lines and batch management systems.
These oils have each been produced from the named Botanical species, from one single origin, and by the specified method of extraction. They contain no inputs or other The oils we supply are certified by Australian Certified Organic (ACO), and many items in our range are also NOP/USDA certified.
Non- Organic Ingredients.
Although all of the raw materials we use are certified organic, in the case of essential oils, some certified organic essential oils are extremely expensive. So in some cases, (always stated) we use 100% pure and natural essential oils. These quality tested oils are the next best thing to Organic and an ideal choice when looking for genuine purity and oil with a true aromatic profile from a particular growing region, such as Tasmanian Lavender, or Australian Mandarin (we don’t yet produce Organic Australian Mandarin, the only available Organic Mandarin oil is currently from USA) however with citrus oils in particular fresher is better and I find the Australian Mandarin to be the best I have experienced in the past 20 years, I digress….
They have each been produced from the named Botanical species, from one single origin, and by the specified method of extraction. They contain no inputs or other technical additions. They have not been blended, nor formulated.
They are just 100% Natural and 100% Pure Essential oils.
Formulators’ Note: In most cases these oils comply with International Organic Certifiers as ‘approved natural’ ingredients for Organic Cosmetic formulations (please check with your specific certifier).